Privacy Policy

1. Introduction

Acclivity Software Pvt. Ltd. ("Acclivity", "Resumod", "we", "our", or "us") operates Resumod.co, Resumod.in and related products and services (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our Services.

We are committed to handling personal data responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when using our Services, including:

Account Information

• Name
• Email address
• Phone number
• Login credentials

Resume & Profile Information

• Work experience
• Education details
• Skills
• Certifications
• Projects
• Professional summaries
• Profile photographs (if uploaded)

Payment Information

Payments are processed through trusted third-party payment providers. We do not store complete credit card, debit card, or banking information.

Communications

Information provided when contacting support, submitting feedback, participating in surveys, or communicating with us.

Automatically Collected Information

When you visit our website or use our Services, we may automatically collect:

• IP address
• Browser information
• Device information
• Operating system
• Pages visited
• Usage statistics
• Referral information
• Diagnostic and error logs

3. How We Use Your Information

We may use personal information to:

• Create and manage user accounts
• Provide resume building services
• Generate resumes, cover letters, websites, and related documents
• Improve templates and user experience
• Provide AI-assisted content generation and enhancement features
• Process payments and subscriptions
• Provide customer support
• Send service-related communications
• Detect fraud, abuse, or security incidents
• Comply with legal obligations
• Develop, improve, and maintain our Services

We do not use personal information for purposes materially unrelated to the Services without obtaining consent where required by law.

4. AI-Assisted Features

Some features within our Services use artificial intelligence and automated technologies to assist users with:

• Resume creation
• Resume enhancement
• Content suggestions
• Formatting recommendations
• Job matching
• Candidate scoring
• Recruitment workflows
• Interview preparation
• Career recommendations

AI-generated content and recommendations are intended to assist users and may not always be accurate, complete, or suitable for every situation. Users should independently review all outputs before relying on them.

Unless expressly stated otherwise, user resumes, uploaded documents, and personal information are not used by us to train publicly available AI models.

5. Resume and Content Ownership

Users retain ownership of the resumes, documents, profile information, and content they upload or create using our Services.

By using the Services, users grant Acclivity Software Pvt. Ltd. a limited right to process, store, and display such content solely for the purpose of providing and improving the Services.

We do not sell user resumes or personal profile information to third parties.

6. Sharing of Information

We may share information with trusted third parties that help us operate the Services, including:

• Cloud hosting providers
• Payment gateways
• Analytics providers
• Customer support platforms
• Communication providers
• AI technology providers
• Security and infrastructure providers

These service providers are permitted to process information only as necessary to provide services on our behalf.

We may also disclose information:

• To comply with legal requirements
• To protect our legal rights
• To investigate fraud or misuse
• In connection with a merger, acquisition, restructuring, or sale of business assets

We do not sell personal information to third parties for their own marketing purposes.

7. Enterprise and Recruitment Customers

Some Services may be used by employers, recruiters, staffing firms, universities, and enterprise customers.

Where such customers upload candidate or user information, they are responsible for obtaining any permissions, notices, or consents required under applicable laws.

Acclivity processes such information solely for the purpose of providing the contracted services.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our Services
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests

When personal information is no longer required, we may delete, anonymize, or securely archive it in accordance with applicable laws and operational requirements.

9. Security

We maintain reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure HTTPS encryption
• Access controls
• Authentication mechanisms
• Infrastructure monitoring
• Security updates and patch management
• Backup and recovery processes

No system can guarantee absolute security. Users should also take reasonable precautions to protect their account credentials.

10. International Processing

Our servers and service providers may be located in India or other jurisdictions.

By using our Services, you understand that information may be processed in locations outside your state or country of residence, subject to applicable legal requirements and reasonable safeguards.

11. Children's Privacy

Our Services are intended for individuals who are legally capable of entering into binding agreements and are generally not directed toward children.

If we become aware that personal information has been collected from a child in violation of applicable law, we may take reasonable steps to delete such information.

Parents or guardians who believe a child has provided personal information may contact us using the details below.

12. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update information
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Raise privacy-related concerns or grievances

We may request reasonable verification of identity before processing certain requests.

13. Cookies and Analytics

We may use cookies and similar technologies to:

• Maintain user sessions
• Improve website functionality
• Understand usage patterns
• Measure service performance
• Improve user experience

Most web browsers allow users to control cookies through browser settings. Disabling certain cookies may affect some functionality of the Services.

14. Third-Party Links

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of those websites independently.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Grievance Officer & Contact Information

For privacy-related questions, requests, corrections, or grievances, please contact:

Grievance Officer
Acclivity Software Pvt. Ltd.
Email: admin@resumod.co
General Support: support@resumod.co
Website: https://resumod.co/contact-us

We will make reasonable efforts to respond to requests and grievances within a reasonable period in accordance with applicable laws.