Resume Skills and Keywords for Telemarkter

A telemarketer is a phone-based sales representative, who sells a company’s goods or services to prospects on phone using leads generated through a company's marketing department. Telemarketers are employed at employer call centres or for third-party call center firms. They are expected to have excellent communication and persuasive abilities so that they can close deals on the phone. 

Skills required for a fund-raising role

  • Telesales
  • Communication
  • Documentation
  • Negotiation
  • Problem Solving 
  • Database Management 
  • Attention to Detail
  • Customer Service
  • People Engagement 

What recruiters look for in a telemarketer’s resume: 

  • Ability to deal with and communicate clearly with a  variety of people
  • Competencies in understanding customer requirements and  selling products or services accordingly
  • Strong skills in completing a high volume of calls on a daily basis. 

What can make your telemarketing resume stand out:

A strong summary that demonstrates your skills, experience and background in the third sector 

  • Experienced telemarketing agent able to turn list of prospects into paying customers. A sales-oriented personality with excellent communication skills, telephone etiquette, and ability to work effectively under pressure.

Targeted job description 

  • Describe the company’s products or services and politely respond to their queries  to persuade potential customers or donors
  • Maintain a database of leads that have been contacted, converted, and/or require a follow-up

Related academic background 

  • Advanced course in Telemarketing || KPC Institute - 2018
  • Course in English and French Communication - 2017


Sample Resume of Telemarketer in Text Format

MANSI NEGI

Telemarketer

Phone: 6811990009 | Email: negi342mansi@gmail.com | Address: P-67, Inder Nagar, New Delhi

SUMMARY

Experienced telemarketing agent able to turn list of prospects into paying customers. A sales-oriented personality with excellent communication skills, telephone etiquette, and ability to work effectively under pressure.

EXPERIENCE / INTERNSHIP

 Nov 2018 - Nov 2019

Telemarketer at GT Digital Solutions, New Delhi

  • Scheduled appointments for sales executives to meet with prospective customers.
  • Adjusted sales scripts to better target the needs and interests of specific individuals.
  • Provided timely, courteous and knowledgeable response to information requests.
  • Screened and transferred calls and prepared official phone log correspondence.
  • Created detailed spreadsheets containing information on every call that was summarized for management at the end of the week.

May 2017 - Jul 2017

Intern at  Magica Pvt Ltd 

  • Obtained customer information such as name, address, payment method and entered orders into computers.
  • Made cold calls and communicated effectively with customers to extend subscription renewal offers and book new businesses.
  • Recorded names and information of clients contacted and the result of the contact.
  • Effectively overcame objections and secured agreements.

EDUCATION

2019 | B.A (Linguistics) from KIT College, New Delhi 

2016 | 12th CBSE from Kanpur Public School

SKILLS

  • Telesales
  • Communication
  • Documentation
  • Negotiation
  • Attention to Detail
  • Customer Service

PROFESSIONAL ENHANCEMENTS

Courses / Workshops / Seminars

  • Advanced course in Telemarketing || KPC Institute - 2018
  • Course in English and French Communication - 2017

EXTRA-CURRICULAR

Positions of Responsibility

  • Vice President of college's debate society from 2018-2019
  • Member of college's Eco- Club

Volunteering

  • Volunteered for Rally for Rivers Campaign in 2019
  • Raised Rs.50,000 for the non-profit organisation "Bol" in 2018
  • Member of WWF since 2016

LANGUAGES

  • Hindi
  • English
  • French
  • Gujarati