Resume Skills and Keywords for Telemarkter
A telemarketer is a phone-based sales representative, who sells a company’s goods or services to prospects on phone using leads generated through a company's marketing department. Telemarketers are employed at employer call centres or for third-party call center firms. They are expected to have excellent communication and persuasive abilities so that they can close deals on the phone.
Skills required for a fund-raising role
- Telesales
- Communication
- Documentation
- Negotiation
- Problem Solving
- Database Management
- Attention to Detail
- Customer Service
- People Engagement
What recruiters look for in a telemarketer’s resume:
- Ability to deal with and communicate clearly with a variety of people
- Competencies in understanding customer requirements and selling products or services accordingly
- Strong skills in completing a high volume of calls on a daily basis.
What can make your telemarketing resume stand out:
A strong summary that demonstrates your skills, experience and background in the third sector
- Experienced telemarketing agent able to turn list of prospects into paying customers. A sales-oriented personality with excellent communication skills, telephone etiquette, and ability to work effectively under pressure.
Targeted job description
- Describe the company’s products or services and politely respond to their queries to persuade potential customers or donors
- Maintain a database of leads that have been contacted, converted, and/or require a follow-up
Related academic background
- Advanced course in Telemarketing || KPC Institute - 2018
- Course in English and French Communication - 2017
Sample Resume of Telemarketer in Text Format
MANSI NEGI
Telemarketer
Phone: 6811990009 | Email: negi342mansi@gmail.com | Address: P-67, Inder Nagar, New Delhi
SUMMARY
Experienced telemarketing agent able to turn list of prospects into paying customers. A sales-oriented personality with excellent communication skills, telephone etiquette, and ability to work effectively under pressure.
EXPERIENCE / INTERNSHIP
Nov 2018 - Nov 2019
Telemarketer at GT Digital Solutions, New Delhi
- Scheduled appointments for sales executives to meet with prospective customers.
- Adjusted sales scripts to better target the needs and interests of specific individuals.
- Provided timely, courteous and knowledgeable response to information requests.
- Screened and transferred calls and prepared official phone log correspondence.
- Created detailed spreadsheets containing information on every call that was summarized for management at the end of the week.
May 2017 - Jul 2017
Intern at Magica Pvt Ltd
- Obtained customer information such as name, address, payment method and entered orders into computers.
- Made cold calls and communicated effectively with customers to extend subscription renewal offers and book new businesses.
- Recorded names and information of clients contacted and the result of the contact.
- Effectively overcame objections and secured agreements.
EDUCATION
2019 | B.A (Linguistics) from KIT College, New Delhi
2016 | 12th CBSE from Kanpur Public School
SKILLS
- Telesales
- Communication
- Documentation
- Negotiation
- Attention to Detail
- Customer Service
PROFESSIONAL ENHANCEMENTS
Courses / Workshops / Seminars
- Advanced course in Telemarketing || KPC Institute - 2018
- Course in English and French Communication - 2017
EXTRA-CURRICULAR
Positions of Responsibility
- Vice President of college's debate society from 2018-2019
- Member of college's Eco- Club
Volunteering
- Volunteered for Rally for Rivers Campaign in 2019
- Raised Rs.50,000 for the non-profit organisation "Bol" in 2018
- Member of WWF since 2016
LANGUAGES
- Hindi
- English
- French
- Gujarati